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Returns & Exchange

Return and exchange can only be process by following the term and conditions as below:


  • Return and exchange only applicable for domestic order only. For International order, we do not accept any return due to tax reasons.
  • The items must be return within 5 days of receiving your package with condition the item is unworn, unwashed, undamaged with original tag is intact to us as well.
  • Accessories including mask, #poshjamas and scarf cannot be returned due to hygienic reasons.
  • All return fees including delivery fees are borne by customer.
  • For regular item, we only accept one time exchange or refund to store credit. Sale item is strictly not returnable.
  • The refund will be made in the form of store credit and applicable for 6 months used.
  • We will issue the store credit as soon as we received the item or within 3 working days.
  • For further information or queries, please help to contact our team by WhatsApp +62 877-7179-2025 or DM us @poshthelabel


Find our address below:


Jalan Musik Raya B 26 Kelapa Gading

Jakarta Utara 14240

Phone: +62 812-2497-7706