Returns & Exchange

Return and exchange can only be process by following the term and conditions as below:

 
* Return and exchange only applicable for domestic orders only. For International orders, we do not accept any return due to tax reasons.
* The items must be return strictly within 7 days of receiving your package with condition the item is unworn, unwashed, undamaged with original tag is intact to us as well.
* All return fees including delivery fees are borne by customer.
* We only accept one time exchange or refund to store credit. 
* Sale items is strictly cannot be returned/exchanged/refunded.
* Orders from offline store strictly cannot be returned/exchanged/refunded to the online store. We only accept return/exchange via offline store only
* Refund will be made in the form of store credit and applicable for 6 months used.
* We will issue the store credit as soon as we received the item or within 3 working days.
* For further information or queries, please contact our team via WhatsApp +62 877-7179-2025 or Instagram @poshthelabel

Find our address below:

POSH THE LABEL HQ

Jalan Musik Raya B 26 Kelapa Gading

Jakarta Utara 14240

Phone: +62 877-7179-2025